MiliMili Terms & Conditions

 
 

Terms & Conditions


Before progressing with your order, we will need confirmation that you agree to the terms and conditions of sale. It is strongly recommended that you read this document in full and to keep a copy for your own records. 


By entering into a business agreement with MiliMili Bridal LTD you agree to comply with and be bound by the following terms and conditions of sale.


From here on 'you' refers to the customer and 'us'/'we'/'our' refers to MiliMili Bridal.


MiliMili Bridal Ltd agree to complete a sale/order on your behalf under the terms and conditions mentioned below:

 

  • You have checked and agree the style, size and colour of the items ordered/reserved are correct.

  • You agree items ordered with a 50% non refundable initial payment - balance outstanding to be settled within 14 days of items arriving in our boutique.

  • If a payment plan has been agreed, you agree payments will be paid as set out in the plan within the agreed time. Failure to maintain regular payments will cancel this agreement and all outstanding balances will become due for immediate settlement. Payments made via payment plans are also non refundable.

  • All goods will remain the property of MiliMili Bridal Ltd until full and final payment has been made. No goods are to be removed from the premises until the full and final balance of the order has been settled.

  • If full payment has not been received within 30 days of the agreed date, full ownership of the goods will revert to MiliMili Bridal Boutique.

  • All monies are non-refundable and non-transferrable to other orders should the customer change their mind or cancel the wedding.

 

Measurements

  

  • All gowns are ordered in accordance with the manufacturers size charts following measurements being taken.

  • The customer has consulted the size chart and agrees with the size being ordered.

  • MiliMili Bridal Ltd cannot be held responsible for any changes in measurements which may occur to the customer’s body, shape, width, size or height. This includes pregnancy, post pregnancy and surgery.

  • MiliMili Bridal Ltd cannot be held responsible for any measurements supplied by the customer (e.g over the telephone, email, text message etc)

  • Exact colour shades or fabric designs on trims including lace cannot always be guaranteed with material/fabric swatches used for guide only. All goods are subject to slight dye variations in manufacturing, this is outside of MiliMili Bridal Ltd’s control.

  • Alteration charges are not included in the purchase price and must be paid for separately. Alterations should be expected as the dresses are not made to measure.

  • Any alteration cost provided at the time of purchase is an estimate. The seamstress will provide you with the price to be paid once she has seen you in your dress and assessed what work needs completing.

 

Goods Delivery 

 

  • Standard deliveries are 12-24 weeks from date of ordering unless we are waiting on final measurements or if that customer has specified a later delivery date agreed at the time of ordering. Wedding gowns can take up to 10 months to arrive in store, however they may arrive sooner. All delivery dates are approximate and subject to change. In any event, you will be required to pay the balance of the order on delivery of the dress. If we are waiting for final measurements from you, it is your responsibility to give us sufficient time to order your goods. We cannot be held responsible for late measurements.

  • It is the customers responsibility to give the correct wear dates, or if getting married outside of the UK to ensure we are given the correct departure dates to ensure your goods arrive on time.

  • Short notice or rush orders may be possible at the discretion of management and the designer/manufacturer. Any additional costs in securing an earlier delivery date remains the sole responsibility of the customer.

  • MiliMili Bridal Ltd is not responsible for incorrect dates given by the customer at the time of ordering.

  • MiliMili Bridal Ltd is not responsible or liable for colours, fabrics and style that we do not hold in store if the customer in not happy with them on their arrival in store.

 

Goods Arrival/Collection

 

  • Customers will be notified when their order has arrived in the boutique by email, letter, telephone or text message. Customers are required to book an appointment, come into the boutique, view your chosen bridal gown, pay your outstanding balance with 14 days of first notification.

  • Any late payments will incur a £10 per week late fee. If after 30 days the balance has not been paid, all goods will revert back to the property of MiliMili Bridal Ltd and all part payments forfeited.

  • MiliMili Bridal strongly advises that make up/fake tan is not worn at any of your dress fittings. If you decide to wear make up, MiliMili Bridal cannot be held responsible if this marks your dress.

  • MiliMili Bridal Ltd cannot be held liable for the damage or loss of goods once the customer has taken them away from the premises.

  • A one-off charge of £15 will be made for any dresses being stored at the boutique in the lead up to the wedding date, for both new and sample purchases.

 

 

Sale/Discounted Stock

 

  • Sale items are either ex showroom stock or discounted samples and are NOT SOLD AS PERFECT. The customer has examined these items at the time of sale and are willing to accept these defects.

  • The items are sold as seen and cannot be returned/cancelled once purchased.

  • All monies are non-refundable and non-transferrable to other orders.

 

This contract shall be subject to English Law and the jurisdiction of the English and Wales Courts. The terms and conditions of this agreement do not affect your statutory rights and they remain unaffected.