Sales Consultant Required

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An exciting opportunity has become available to join our award winning team.  Initially on a 1 year fixed term contract with the potential to become permanent. 

MiliMili is a fashion forward bridal boutique which caters for modern, fashion loving brides who are looking for that little something different for their wedding day. 

We require someone who loves fashion, loves meeting people and who is confident to provide styling advice. You will be required to complete bridal consultations so must be able to build a rapport with people and provide the highest level of customer service.  In addition to completing appointments, you will also be completing back office duties which must be completed accurately. 

Our team is renowned for our personalised and friendly service that we provide every customer from start to finish. There is extensive product knowledge, company policies and procedures to learn so your commitment and passion for the role is essential. You must have a natural ability to make customers feel welcome, relaxed and stress-free throughout their special journey. 

Responsibilities: 

  • Complete private consultations - demonstrate bridal and fabric knowledge, pinning, styling and accessory options. 

  • Achieve monthly sales targets and company KPI’s. 

  • Ability to work in a team environment but also to be able to work on an individual basis. 

  • Adhere to MiliMili policies and clearly convey terms and conditions to customers, complete paperwork accurately and data entry to completed in a timely manner. 

  • Answering customer enquiries via telephone, email, social media and our own booking system within required time frame. 

  • Booking customer appointments and maintaining the diary efficiently

  • Completing required paperwork, records and managing schedules of customer items and updating relevant documents when deliveries have been received within the required time frame in a clear and organised manner

  • Processing orders, sales transactions and handling cash. 

  • Pressing and steaming bridal items ready for fitting consultations and collections

  • Carrying out quality control checks on items received and reporting any defects on dresses to Manager so it can be reported in a timely manner

  • Showcasing the brand (image/products/merchandise) and ensuring visual merchandising, displays, stock and the boutique are always presentable to meet high standards

Requirements:

  • Maternity cover for 1 year

  • Part-time  (Monday, Wednesday, Thursday.  Saturdays as the business requires.)

  • Previous fashion experience and sales is essential

  • Bridal experience is welcomed but not essential

  • Thrive in a fast-paced sales environment

  • Ability to communicate clearly and professionally

  • Demonstrate excellent high end customer service

  • Maintain a professional and well-groomed appearance

If you would like to be considered for this opportunity, please send a covering letter and CV to laurenwade@milimili.co.uk.